Legal Rules Behind Your Account
Our Legal position starts with the account holder: you provide accurate details, complete phone verification before account access, and keep login credentials private. Access depends on local law, so we may restrict entry or request another check when location, age eligibility or account ownership cannot be
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confirmed. Wallet activity is recorded against the account used for the transaction, including DANA, OVO, GoPay, QRIS, bank transfer and virtual account references. We do not describe a payment as complete until the relevant status is received, and withdrawal requests can require an account and payment
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match. Read this page with any account notice we send you; the latest notice controls if a specific requirement changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.